🛡️ Responsible Gaming Policy

Play on bbd89 responsibly,
enjoy safely

bbd89 believes that gambling is entertainment — not a source of income. Our responsible gaming tools and guidelines help you play in a balanced way.

🛡️
21+

For adults only

What is responsible gaming?

Responsible gaming means approaching gambling as a controlled and conscious form of entertainment. At bbd89, we want every player to play with full control over their budget, time and emotions. Gambling is never a solution to financial problems and is not a guaranteed source of income — keeping this truth in mind before you start playing is the first step toward responsible gaming.

bbd89 is mindful of each player's mental and financial well-being. That is why we provide tools and features that help you monitor your playing behavior and set limits when needed. Our goal is to ensure a safe, fair and enjoyable environment.

Remember: There is always a chance of losing when gambling. Placing more bets to recover lost money is never a solution.

Our commitment

  • Operating the platform exclusively for those aged 21 and above
  • Option to voluntarily set deposit limits and time limits
  • Self-exclusion option when needed
  • 24/7 live chat support in Bengali
  • Easy access to gaming history and spending reports
  • Active intervention when signs of addiction are detected

21+ age verification

bbd89 strictly ensures that only individuals aged 21 or above are able to register and play on our platform.

Identity verification

A national identity card or other valid document must be submitted for age verification at the time of registration. Underage accounts are closed immediately.

Parental guidance

If there are minors in your home, keep your device and login details secure. Enable parental controls on your bbd89 account.

Age verification process

In cases of doubt, we reserve the right to re-verify age at any time. The account remains suspended until this process is complete.

Our responsible gaming tools

bbd89 provides several effective tools that help you maintain full control over your gaming. These tools are completely free and can be used at any time.

01

Deposit limit

Set daily, weekly or monthly deposit limits. Lowering a limit takes effect immediately; increasing a limit takes effect after 24 hours.

02

Time limit

Set a limit on continuous play time. When the set time is up, the session closes automatically so you can take a break.

03

Time-out

Temporarily pause your account for 1 day to 6 weeks. During this period, logging in or making deposits will not be possible.

04

Self-exclusion

Close your account for the long term or permanently. No promotional messages will be sent while self-exclusion is active.

Core principles of safe gaming

Set a budget

Decide before you play the maximum amount you are willing to spend. Only use money that, if lost, will have no impact on your daily life. The minimum deposit on bbd89 is just ৳300.

Keep track of time

Track the time you spend playing. Avoid long sessions and take regular breaks. Use bbd89's session timer to keep your playing time in check.

Control your emotions

Do not continue playing out of anger or frustration after a loss. Avoid gambling when you are under stress or feeling anxious. Play when you are calm and in a normal state of mind.

See it as entertainment

Always view gambling as a form of entertainment — never as a way to earn income or pay off debts. Prioritize enjoyment over winning.

Keep your account secure

Never share your bbd89 login details with anyone else. Allowing others to play through your account and playing through someone else's account are both strictly prohibited.

Keep a record of spending

Regularly review your gaming history and financial transaction reports. bbd89 keeps a fully transparent transaction history in your account.

Signs of gambling addiction

If any of the following signs are present in you or someone you know, it may indicate problematic gambling. Do not hesitate to seek help.

  • Placing more bets to recover lost money
  • Hiding gambling from family or friends
  • Borrowing money for gambling or diverting funds from essential expenses
  • Feeling excessive excitement or restlessness before or during play
  • Repeatedly returning to gambling despite trying to stop
  • Neglecting work, family or social relationships
  • Experiencing stress, depression or anxiety as a result of gambling
  • Spending time fantasizing about winning large sums

How to self-exclude

If you feel that gambling is having a negative impact on your life, protect yourself through self-exclusion.

Contact live chat

Let bbd89's 24/7 live chat support know in Bengali that you want to self-exclude. Our team will help you quickly and with care.

Choose a duration

Choose your preferred duration from 6 months to permanent closure. The exclusion cannot be lifted before the period ends.

Receive confirmation

Once self-exclusion is activated, a confirmation will be sent by email and your account will be deactivated immediately.

Financial limits and transparency

Deposit and withdrawal limits

As part of responsible gaming, bbd89 has specific financial limits in place:

  • Minimum deposit: ৳300 (for each method)
  • Minimum withdrawal: ৳500
  • You can set your own daily or weekly limit even lower
  • Payment methods: bKash, Nagad, Rocket, Upay, bank transfer
  • Withdrawals are typically processed within 30 minutes to 3 hours

Gaming history review

Your complete gaming information can be viewed at any time from your account dashboard:

  • Details and results of each bet
  • Summary of total deposits and withdrawals
  • Daily and monthly spending charts
  • Session time log
  • Bonus and promotion usage history

Help is always available

If you feel that gambling is causing problems in your life, do not try to face it alone. bbd89's support team is always by your side.

24/7 live chat support

Our Bengali-speaking support team is ready to serve you 24 hours a day, 7 days a week. Contact live chat directly for deposit limits, time-outs or self-exclusion.

Share any gambling-related concerns openly — we will help without judgment.

[email protected]

Seek professional help

Sometimes professional assistance may be needed. Do not hesitate to speak with a mental health specialist or counselor.

For mental health support in Bangladesh, contact the national mental health helpline or the psychiatry department of your local hospital.

Remember, seeking help is a sign of courage — not weakness.

Responsible Gaming — FAQ

Log in to your bbd89 account, go to the "Account Settings" section and select the "Responsible Gaming" option. There you can set daily, weekly or monthly deposit limits. Lowering a limit takes effect immediately, but increasing a limit requires a 24-hour waiting period.

Yes. If your account has a balance when self-exclusion is activated, it will be returned to you in accordance with the applicable withdrawal rules. Contact our 24/7 live chat support for more details.

A time-out is a short-term break — typically from 1 day up to 6 weeks. Once the period ends, you can play again automatically. Self-exclusion, on the other hand, is long-term (6 months to permanent) and cannot be lifted by you while it is active. Self-exclusion is more suitable for those who feel they are losing control over their gambling.

If you feel that a family member has developed a problematic gambling habit, first speak with them calmly. If you let us know, we can take the necessary steps regarding the relevant account. Contact us at [email protected] or via live chat.

No. Only people aged 21 or above are allowed to play on bbd89. Accounts belonging to underage users are closed immediately with no exceptions.

Yes. bbd89 automatically monitors unusual betting patterns. If a player's behavior shows signs of problematic gambling, our team may reach out to them and provide assistance if needed.

Enjoy bbd89,
responsibly

Enjoy cricket, slots and casino in a safe environment. Visit our FAQ or contact support directly to learn more.